Why Manual Staff Rostering Is Costing You Time and Money

Why Manual Staff Rostering Is Costing You Time and Money

The hospitality industry has been reeling from issues such as underpaying staff and complying with industry regulations for employment contracts.

While many of the businesses that have been featured in the news are larger businesses and chains, this is an issue that affects all levels of the industry. At 360 Accounting we advise our clients on how to use cloud-based wages and staffing software to reduce time and stress in these important areas. Busy managers need to ensure that they are paying the correct wages as well as scheduling enough staff to make sure the business can be run properly. Many businesses use Excel spreadsheets to create a well-staffed roster and calculate that the correct wages are being paid. This leaves many businesses open to errors with not enough staff for a shift if the spreadsheet hasn’t been updated properly. It is also a problem when the wrong award wage has been applied to an employee on certain dates or times. This is a problem for many reasons, not to mention the time it takes a manager to fill out a spreadsheet.

With cloud-based systems that integrate with accounting software, it is a huge game-changer. This gives a business access to real-time data that doesn’t rely on manual input such as an excel spreadsheet, it creates greater efficacy and less room for error because the system updates all information automatically. 

Jarrod Briffa from Kinfolk Café worked with 360 Accounting to integrate Xero with his staffing and payroll management on Deputy. The changes to the business have provided a big impact in a very short amount of time.

“A lot of the previous rostering system was done through Excel spreadsheets, it was very manual and it required people to be constantly updating the spreadsheets. From time to time you would get mistakes, which would result in staff not turning up. The benefit of the Deputy integration is we have all of the information in real-time. We have about 40 staff across the organisation including our casuals, and now we can all have real-time access to the rosters. It means that we can reduce the number of errors, but also make sure our managers and staff have access to real-time information,” Jarrod explains.

This system simplifies the rostering and eliminates human error as well as ensuring that all staff is properly compensated with the award requirements.

“The reasons why we wanted to move towards Deputy was that the award rate can be built into the software”, said Jarrod. “This is something that a lot of hospitality businesses are challenged with, ensuring staff working varied hours across different times of the day and different days of the week are paid properly. With our previous manual system, it took a lot of time to manually record that information. The big benefit with Deputy is that the award is inbuilt into the system.”

In our work with clients, we have assisted many businesses to navigate the complex awards system. Many of the issues we see are mainly due to mistakes because the manual recording system takes a lot of time to update, and there is too much room for errors. We know that integrating with systems like Xero and Deputy gives back valuable time to the businesses to focus on important things like keeping their customers happy and spending time with staff to create an effective work culture.

“You can be confident that the award is applied to each staff member on a weekly basis regardless of the hours they work. It takes away a lot of the issues created by manual implementation and gives a lot of confidence to us that we were complying with the award,” Jarrod says.

The goal for hospitality businesses this time of year is to stay focused, productive and profitable the busy lead up to Christmas. We understand that most of the errors we see in underpayments are due to mistakes in manual systems. If you would like to learn more about how Deputy can work for you please get in touch. We are always happy to help and discuss options that would work for you.


4 Gifts Every Business Owner Wants For Christmas

The days until Christmas are rapidly counting down. Have you thought about what to get for the busy entrepreneur or business owner in your life?

So what does a time poor, driven person need? They need something that will make their life easier. Or, maybe it’s you! Are you are dreaming of presents from Santa that will take all of your cares away? Feel free to share a link to this post with your friends and family. (Hint, hint) Go on, treat yourself!

  1. Peace of Mind with Payroll and Staffing –

This may seem like an impossible fantasy, but with modern cloud-based accounting tools, this is more achievable than ever. Every business owner knows that the ‘silly season’ can quickly become the ‘stressful season’ without careful planning with their staffing. It is important that extra work equates to making more money. One way to achieve this is by keeping on top of accurate accounting for payroll.

We recommend going paperless with employee onboarding for new and casual staff during the holiday period. Ento is a cloudless employee fostering and onboarding system.

Each new hire has the ability to join the team with a digital onboarding experience. It is optimised for mobile so employees can get themselves sorted on a smartphone or tablet. This allows each staff member to become part of your workforce in a way that suits them. This is a gift that any business owner would love to see under their tree at Christmas.

Another way to put a smile on a business owner’s face is getting rid of clunky spreadsheets when scheduling staff. This means less employee phone calls to check the roster or miscommunications in between updates on the document.

Tanda is a rostering and time management app that allows for all of this and more! Tanda is cloud-based, real-time and connects to your point of sale system to capture all your staff’s logged hours. Any registered staff member can clock on and off from any POS terminal. This creates consistency in reporting and all staff are accountable for their hours.

During the holiday rush predicting how many staff to roster per shift can be difficult. In this respect, Tanda is the gift that keeps on giving. Much like Santa, Tanda is always watching! It uses algorithms to predict schedules. This software also has seamless payroll integration, so when it comes time to pay staff, this is one more step a business owner doesn’t have to worry about.

  1. An Online Accounting Subscription

If the business owner you are buying for has been extra good, a subscription to an online accounting system such as Xero, Myob or Quickbooks is the icing on the Christmas cake. Using a cloud-based accounting system that allows for quick reporting, seamless payroll, and budgeting information.

The accounting solutions mentioned above are all great options. If you have questions, it is best to speak with one of Santa’s little helpers, a trusted accountant. If you have any questions we are always happy to help.

  1. A Great Point Of Sale System

A point of sale system is a seamless combination of software and hardware that gives businesses the ability to make transactions and simplify key day-to-day business operations. ‘Simplify’ is the key word in that statement. All business owners smile when they know exactly how much they are selling of particular products or service when they are being sold and what their margins are.

A good point of sale system can help them do that and more! Square is a popular solution on many Christmas lists this year. The free Square Point of Sale app has tools to help good little boys and girls manage sales reports, send receipts via email or text message, integrate with Quickbooks or Xero and manage inventory in real time.

Vend is a homegrown POS solution that is also popular under the tree this year. This app works on iPad, Mac or PC, works offline, can easily add a discount or notes for staff use and provide history on laybys and account sales. Stay off Santa’s naughty list and this could be under your tree this year.

  1. Coffee

Every business owner knows that passion is what drives them and gets them through the ups and downs of business. And the, when passion wears thin, next in line, is coffee. Because Santa loves people who love the environment we recommend getting your favourite business owner a KeepCup or Frank Green reusable cup to keep them fuelled and the environment clean.

And if you or your business owner has been exceptionally good this year you might consider signing them up for a coffee delivery service to ensure they never run out of that dark brown elixir of life.

Start Next Year In The Black

We wish you a Christmas that puts your business in the black. If you or your favourite entrepreneur want to make the most of the holiday season it might be best to invest now. Christmas can come early.

 


Unpaid Invoices leaving SMEs in a Cash Crunch

A recent study conducted buy PayPal and Intuit shows that on an average small businesses are owed $13,000 and one forth of these businesses resort to credit from banks for their operating cash.

On an average a small business spends 12 days in a year chasing unpaid invoices.

Other prominent findings;

  • only 12% of small businesses request upfront payment, with two thirds (67%) taking up to a week to issue an invoice and one in 10 invoicing more than a week
  • 27% of small businesses have been forced to take on loans or credit to pay suppliers and wages
  • 24% of small businesses that don’t insist on upfront payments wait more than a month to be paid
  • 29% that don’t insist on upfront payments say reducing the time taken to get paid will enable them to run the business more effectively.